Our brand new chatbot, Doccy, was launched this februari 2019 on the Doccle website. Our virtual assistant offers an answer immediately on the frequently asked questions of the Docclers.
Doccy is developped by Oswald, a company located in Leuven, and can be compared to a help page for frequently asked questions. But instead of having to scroll down the page, you can just ask Doccy your question in the chat window. This way, the chatbot can answer questions like “How do I create an account?” and “How do I add a company?”. We already had a live-chat, but the difference is that Doccy answers questions 24/7 since it works with artifical intelligence.
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