Doccy

The brand new Doccle chatbot, Doccy, was launched this week on the Doccle website. The virtual assistant offers an answer immediately on the frequently asked questions of the Docclers.

Doccy is developped by Oswald, a company located in Leuven, and can be compared to a help page for frequently asked questions. But instead of having to scroll down the page, you can just ask Doccy your question in the chat window. This way, the chatbot can answer questions like “How do I create an account?” and “How do I add a company?”. Doccle already had a live-chat, but the difference is that Doccy answers questions 24/7 since it works with artifical intelligence.

Doccle CEO, Bram Lerouge,  explains why having a chatbot is a must for a platform like his: The power of digital administration lies in the fact that it is available 24/7. With this chatbot, we garanty that our users will always be helped quickly with an answer to their questions, even outside office hours. The final aim is for Doccle to be able to treat everybody’s administration completely automatically. Therefore, we keep investing in innovation and AI, with as a first step, this chatbot.”

Try it out

At the moment, the chatbot is only available in dutch, but support in the other languages will soon follow. Do you want to try it out? Change the language to dutch (NL) on the top right of your screen and click on the bottom left of this page. 

Do you wish to start with Doccle to receive, pay, share and store your administration in one place?

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