Find your eID with card reader or your itsme account
- You’ll need them later on.
How do you activate My eBox?
You obtain access by identifying yourself once with your electronic identity card (eID) or via the mobile app itsme. You can simply follow the steps below.
What is eBox?
You could say it is like an online letterbox at the Government. Thanks to this electronic letterbox, you as a citizen can receive official documents from the government. Every Belgian has one.
Doccle is an independent platform on which you can receive documents from the eBox. On Doccle you can also receive, pay and store documents from various different companies and organisations, such as Telenet, KBC, CM, De Watergroep etc. This way it is possible to manage your entire administration in one central location. In addition, Doccle is completely free.
Which documents are sent via eBox?
Below is a list of government services that already send documents via eBox today. This list will continue to expand over the coming months and years because more and more government departments will work with it. You only have to activate it once to receive all your available documents via Doccle.
The National Employment Office (RVA): career break tax form.
The National Office for Annual Leave (RJV): account statement for annual leave.
Sigedis: annual overview of career data, career events information.
Student@work: remaining days, calculation of social security contribution.
Horeca@work: remaining days, calculation of social security contribution.
Federal Agency for Family Allowances (Famifed): child benefit data.
Federal Agency for Occupational Risks: tax form.
Liantis Social Insurance Fund: tax forms.
Auxiliary fund for sickness and invalidity insurance (HZIV): Information about HZIV insurance.
Corilus: medical care supporting document for the patient.
The National Intermutualistic College: legal certificates.
Pension Fund of the Federal Non-Profit/Social Profit Sector: pension portfolio.
Update (14/08/2019)
The Doccle method for retrieving messages currently deviates from the eBox regulations. As a result, a message is marked as “read” at the sending government institution as soon as it becomes available in Doccle, even if you have not read it yet.
This means:
- You will not receive any reminders from the sender(s) because your messages have already been marked as read.
- Any potential actions from sending government institutions, based on the “read” status of the message, will start immediately as soon as the message becomes available in Doccle, even if you have not read it yet.
- Consult Doccle regularly and check whether you have read all messages.
Doccle will carry out the necessary technical modifications by 30/09/2019 at the latest, so that the delivery of messages by Doccle will then proceed in accordance with the applicable regulations.
From that moment onwards you will have to first log in to Doccle and consult a message, after which Doccle will retrieve the content from the eBox; as a result, the message will only be marked as “read” at the sending government institution when you have actually consulted it.