Accessibility Statement (Web app)

Doccle BV commits to making this site accessible, in accordance with the following legislation: Law of 19 July 2018 on the accessibility of websites and mobile applications of public sector bodies.

This accessibility statement applies to:

Compliance Status

This website is partially compliant, due to the non-conformities and exemptions listed below.

Preparing This Statement

An internal accessibility audit was conducted. This audit was a thorough analysis.

Disproportionate Burden

Internal audit and analysis by the lead product designer (UX/UI – specialized in accessibility).

Non-accessible content

Our web app consists of various pages and functions developed over the years using different technologies. The most recent pages have been designed in accordance with WCAG guidelines. This means they provide full support for keyboard navigation, responsiveness, scalable font sizes, zoom, semantic code (such as correct headings and buttons), and optimal performance with screen readers.

The older parts do not yet meet this accessibility standard. As a result, some sections, such as the homepage and the archive (including document details), are currently not usable for people who navigate exclusively with a keyboard or use a screen reader.

We are actively working on a new frontend in which all pages and components will meet WCAG criteria. This new version is being rolled out gradually. Some sections, such as the connections page, payment flows, settings, navigation, and the data vault, are already fully accessible and compliant with legislation.

Proposed Alternatives

Our user-friendly app offers all functionalities in an accessible manner in Dutch, French, German, and English. It complies with WCAG guidelines and is optimized for screen readers, dynamic (large) type, and respects animation preferences.

You can download it via:

Contact Information

If you have questions or comments regarding the accessibility of our website/application, you can contact us at:

If the above service does not respond, you can contact the following supervisory authority:

Improvement Plan

Due to the very high cost and workload involved in migrating all pages and functionalities to the new technology, implementation has been partial. If everything goes as planned, the homepage will be fully modernized and accessible by the end of September 2025. We will then ensure our text contrast meets WCAG Level AA standards and improve the clickability of interactive elements by enforcing a minimum size of 48 by 48 pixels. Finally, we will focus on the archive and other outdated pages. Our goal is a complete transition to an accessible web app in 2026.

Due to the limited availability of accessibility specialists, the required changes may take several more months. We are doing everything possible to improve this gradually. We apologize for the inconvenience caused to users with disabilities.

This statement was prepared on 07/07/2025.

The last revision of this statement took place on 12/08/2025