Getting started

How can I connect CBC to my Doccle account?

You can use following guidelines to connect up your account on Doccle with CBC:

1) If you already have an account, you can use your username and password to log into your account on www.doccle.be.
2) Expand the window in the top right corner of your homescreen.
3) You should now see several logos under ‘Connect to:’. Click on the logo of CBC.
4) You received your tokens for CBC by (snail) mail, or in your inbox on CBC Online.
5) Enter your token and clientnumber.
6) Choose a recognazible name for your CBC connection. This comes in handy if you would connect multiple times with a different clientnumber (in case you have multiple accounts).
You are now connected with CBC and from now on you will receive bank- and/or insurancedocument in your Doccle account.

1) If you do not yet have an account, you have to register first by clicking ‘create an account’ on www.doccle.be.
2) Once you’ve chosen your password and username, you can use these to log into your account on Doccle.
3) Select the partner you want to connect with. Click on the logo of CBC found under’connect to’.
4) You received your tokens for CBC by (snail) mail, or in your inbox on CBC Online.
5) Enter your token and clientnumber.
6) Choose a recognazible name for your CBC connection. This comes in handy if you would connect multiple times with a different clientnumber (in case you have multiple accounts).
You are now connected with CBC and from now on you will receive bank- and/or insurancedocument in your Doccle account.

Frequently asked questions:

Did you lose your letter? Contact CBC by dialing 078 152 153 or by sending a message with you CBC Online Inbox.

You don’t have a debit card?
Customers without a debit card can contact CBC Info Services to ask for their clientnumber

What with underage children?
Clients can receive messages and documents for their underage children digitally by connecting CBC under their own account, or by creating an extra account for the child.


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